Article

One-above-all: Stratifying communication within Marvel fandom

Caleb George Hubbard

Sam Houston State University, Huntsville, Texas, United States

Kyle A. Hammonds

University of Oklahoma, Norman, Oklahoma, United States

Lindsey Meeks

University of Oklahoma, Norman, Oklahoma, United States

[0.1] Abstract—An individual's membership in a fandom can constitute an important aspect of their identity. Accordingly, intrafandom conflicts can create division, prompting members to build hierarchies. Previous work examined intrafandom conflicts and what symbolic resources and fan capital (e.g., knowledge) are used to reinforce these hierarchies. However, little work has thoroughly assessed how communication facilitates stratification by linking symbolic currency to social strata. Expanding Weber's (1947) work on social stratification, we examine Marvel fandom to understand how symbolic resources gain power and how resources are invoked via stratifying communications. Through interviews with Marvel fans, we uncovered six intrafandom communication stratification strategies and found that external resources, including finances and gender, play an influential role in stratification.

[0.2] Keywords—Fan shaming; Fanship; Social identity; Symbolic resources

Hubbard, Caleb George, Kyle A. Hammonds, and Lindsey Meeks. 2024. "One-Above-All: Stratifying Communication within Marvel Fandom." Transformative Works and Cultures, no. 43. https://doi.org/10.3983/twc.2024.2571.

1. Introduction

[1.1] When we think of popular fandoms, we often think of interfandom rivalries, but rivalries also occur within fandoms, like Iron Man versus Captain America. We self-categorize into these factions, and our identity is viewed in relation to others. Relational associations can create a sense of both belonging and division. According to social identity theory, this can create moments of in-group bias as an identity defense mechanism (Tajfel 1981). This can also lead to assessments of who is a bigger fan, with struggles over the "fan cultural capital" (Hills 2013). Scholarship has examined inter- and intrafandom conflicts and hierarchies (Hadas 2009; Jenkins 1992), and assessed the role of communication in fandom conflicts (Johnson 2017; Reinhard 2018). Less work, however, has examined fans' communication strategies in the stratification process, that is, how communication is deployed by fans to assert dominance. This study expands scholarship on fan cultures by examining how these strategies are used to socially construct fan hierarchies within the Marvel community. Further, while scholarship has established what resources fans utilize in stratification, for example, knowledge and activities (Edlom and Karlsson 2021; MacDonald 1998), this study extends this research by analyzing what communication tactics are employed to link these resources to social strata.

[1.2] Popular texts, such as Marvel properties, enable people to connect (Hammonds 2021), and individuals can negotiate and construct identities and worldviews through talk about popular texts, resulting in fandom becoming central to one's identity. According to Tajfel (1981), identifying with a group meaningfully contributes to our sense of self and can positively affect self-worth. Conversely, threats to social identity can negatively affect self-esteem and identity stability and may prompt someone to leave a group. If identity threats become rampant, it potentially threatens the stability of the entire community. As we discuss, Marvel fandom has experienced several shifts as the fandom increases in popularity with the success of the Marvel Cinematic Universe (MCU) and attempts to make Marvel properties more diverse and inclusive. These changes have enabled more individuals to claim Marvel fanship (note 1), but this has also been perceived as an identity threat for those who relished fanship exclusivity. Such tension can create disputes around the rules of fandom and fan capital. Other work has examined this tension within evolving fandoms (Boeckner, Flegel, and Leggatt 2020; Hadas 2009).

[1.3] We contribute to this important line of scholarship by analyzing what communication tactics fuel these tensions and develop a typology of stratifying fan communication strategies. In turn, this study contributes to communication research by affirming the pervasiveness of fan communication as a commonplace experience, subsuming and expanding extant knowledge of intrafandom interactions, and explicating the intrafandom communications that result in fan stratification.

2. Stratification, communication, and fandom

[2.1] Weber's (1947) theory of social and economic organization is foundational for conceptualizing stratification. Barbalet (1980) noted that Weber provided the vocabulary for early stratification studies with market economies in mind, though status can operate "in the absence of the market" and may be understood in terms of consumption and lifestyle patterns (411). Further, social class is built on systems of relationships, which take on recognized, authoritative, or enduring qualities (Weber 1947). The social status of roles depends on power negotiations in intragroup relationships. Individuals do not necessarily have high status in every group or hold such status perpetually, but their knowledge and participation constitute powerful symbolic resources in certain groups. High positions in these groups can be an extension of employing one's own resources and can be based on marking others as inferior.

[2.2] Such social economies and status structures are apparent in fandoms (Hills 2002). For instance, Reinhard (2018) discusses "power plays" in which powerful fans employ their privilege to control the communication and to silence supposedly lesser fans. Extant scholarship has also shown how fans label others to create hierarchies. For example, Fiske (1992) discusses a distinction between "true fans" and those in the mainstream fandom strictly because the fandom is popular at the time. Similarly, Edlom and Karlsson (2021) found that music fans recognize certain forms of capital—for example, skills and knowledge—and rules to create distinction within the fandom, which generally recognizes the existence of low, medium, and high fans. By pursuing the aforementioned capital and cocultural specific distinctions, fans can rise "in the hierarchy…gain status, [and] develop relationships" (130).

[2.3] Fan stratification processes are therefore not new, though the communication strategies constructing hierarchies remain ambiguous. For example, while Reinhard (2018) espouses the value of dialogic versus monologic communication in fandoms, they did not further explicate specific communication strategies related to hierarchies. Nonetheless, their work is valuable in conceptualizing communicative elements of stratification. Dialogic communication seeks to solve problems, which requires an openness to new ideas and change (Reinard 2018). In contemporary public discourse, however, individuals steeped in what Tannen (1999) calls "argument culture" approach the world with an "adversarial frame of mind" (3), in which winning is the main goal. In this culture, individuals engage in monologic communication, which seeks to control others and occurs when individuals "seek to be heard rather than to listen" (Reinhard 2018, 104). Similarly, Johnson (2017) discusses "fan-tagonism," which occurs when factions within the fandom engage in "discursive hegemony" to construct/reify appropriate fanship (287). While many contend that fandoms, and communities in general, are constructed via communication, scholarship shows that communication, specifically adversarial and competitive communication, fuels fandom factions and hierarchies.

[2.4] The aim of this study is to develop typologies regarding status markers and communicative strategies for propagating hierarchy within Marvel fandom. The authors contend that the boundary-maintenance communications that reify these existing communal strata are manifested through communication and the implicature of status symbols (e.g., I have X more symbolic resources; therefore, I am a better fan). Sauder (2005) explains that these status symbols mirror, constitute, and "reproduce the existing stratification order" (286). Scholars should therefore labor to observe how fans communicate these symbolic resources to generate stratification.

3. Motivations for stratification

[3.1] The rules of fan culture and perceptions of valuable fan cultural capital (Hills 2017) is initially set by the founding members of the fandom. Newer fans may not know veterans' rules for proper participation or prerequisites of knowledge or engagement (Reinhard 2018). For veteran Marvel fans, comics knowledge is often a prerequisite and valuable symbolic resource, though this knowledge is costly in terms of time and financial investment. Newer fans derived from engagement with the MCU may not have comics knowledge or deem it necessary for fanship. Removing such prerequisites may create inclusive spaces, but others may view it as the community losing its distinction, and for those who held fast to such distinction, its loss could negatively impact their identity and fanship (Hadas 2009). Those whose identity is threatened may feel "under assault" (Hadas 2009, ¶ 2.3) and "an increasing sense of disempowerment" (Proctor and Kies 2018, 130), which may prompt these fans to employ defensiveness (Reinhardt 2018) and stratifying messages to protect their identity. According to Sauder (2005), individuals must continually show their worth to maintain higher status. Therefore we may expect exclusive fans to persistently employ stratifying communications.

[3.2] The growing popularity and diversification of Marvel content and fans, including backlash, as well as the ability for fans of all stripes to interact online, have created fertile ground for communicative stratification. In terms of race, older fan communities are whiter than younger groups (Huynh and Woo 2015), and Woo (2017) found that fan communities of stereotypically geeky fan objects are often whiter than the larger population. Symbolic whiteness or doing whiteness is also persistent in fandoms when marginalized voices are minimized, othered, or erased and/or discussion of race is sidestepped, resulting in whiteness being continually privileged (Pande 2018, 2020; Stanfill 2011; Wanzo 2015; Woo 2017). Further, some fans "depend on the centrality of whiteness or masculinity to take pleasure in the text" (Wanzo 2015, ¶ 1.4); therefore any attempts to decenter these identities could be met with monologic communication.

[3.3] When privileged fans engage in race-based discussion, it can be couched in coded language or victimhood. For example, some fans who are predominantly white, male, and heterosexual, and steeped in the comics, resist diversification, calling for more "canonical fidelity" (Proctor 2018). Condis and Stanfill (2021) trace the recent history of such backlash to events such as Comicsgate and Gamergate, in which [prominently white] fans expressed that "progressive causes [were] an unwelcome intrusion by the forces of political correctness in a space imagined as reserved for apolitical escapist fantasy" (4). Of course, "apolitical" is often code for conservative comfort with the status quo. Boeckner, Flegel, and Leggatt (2020) focus on online Marvel fan communities and find cocultures within fandoms who could be considered "antidiversity fans." These antidiversity fans claimed that "women and people of color (POC) were being foregrounded 'at the expense of classic characters'" (185). This response is a clear instantiation of fans drawing on historically valued symbolic currency—authenticity to an original—that privileges whiteness to elevate the status of some fans while depreciating others. As Pande (2018) discusses, because whiteness is normalized, marginalized fans must negotiate their fanship in these inhospitable spaces.

[3.4] Fandoms have also traditionally normalized maleness or masculinity. Pinkowitz (2011) explains that fans use communicative labels like "'other' and 'inappropriate' engagement…as a way of policing the ranks and justifying one's own pleasures as less 'perverse'" (¶ 8.6)—thus engaging in "discursive policing" (Hills 2017). More "perverse," marginalized behaviors include being "irrational, excessively emotional, foolish and passive," all of which are cast as "decisively feminine" (Gray 2003, 67; Yodovich 2016). Such emotional displays are set in sharp contrast to more reasoned and controlled behaviors deemed more masculine/academic/expert and appropriate by certain fans (Pinkowitz 2011). Different forms of fan engagement are also gendered, with cosplay and fan fiction deemed feminized and lesser than masculinized engagement such as collection and cataloging (Scott 2019). Consequently, women fans and women-dominant/feminized fandoms, such as Twilight, are "stigmatized and chastised" (Yodovich 2016, 291). Policing women's fan engagement can come from within the fandom, even from other women who are empowered by stigmatizing other women (Yodovich 2016), calling them "rabid" (Pinkowitz 2011).

[3.5] Fandoms led by majority groups feed into their identity ideals (Woo 2017), resulting in white, male fan bases not always recognizing the importance of minority-based narratives, characters, or ideals within the fan object (Martin 2019). Such dismissal can prompt dislike of these minority-based narratives and the absence of conversations about these narratives (Pande 2018), which maintains a fandom structure that reifies white, straight, cis men (Martin 2019). Collectively, rules about how to act and what to know do not cut equitably across fandoms; fans can use symbolic resources and communicative techniques to police and relegate fans who do not align with the dominant group's ideals or rules. To examine how fans use stratifying communications to enact these symbolic resources, we ask: (RQ1) In what ways do fandoms use symbolic resources to stratify their membership? and (RQ2) What communication strategies are used for intrafandom stratification?

4. Method

[4.1] The researchers conducted interviews because studies of status and stratification can be informative when they excavate the communications that create and sustain social strata in everyday interactions. Recruitment of participants occurred through messages on the researchers' personal social media accounts and Facebook Marvel fandom groups. The messages called for Marvel fans, with no criteria of what a fan should be, as we conceive of fanship as self-identified. If an individual deems themself a Marvel fan and is 18 or older, they met the inclusion criteria. This self-identification process assisted in understanding participants' communication messages and self/other-stratification experiences. The messages directed individuals to sign up to be contacted; forty-five participants filled out the survey, and twenty-one set up a meeting after being contacted. Researchers achieved saturation within these twenty-one interviews.

[4.3] The semistructured interviews proceeded as follows: Questions about the participant's fanship (e.g., "Tell us about how you personally describe yourself as a fan of Marvel"), interaction with other fans, perceptions of stratification (e.g., "In your opinion, what makes someone an authentic fan? bigger fan?"), and experiences in the fandom (e.g., "Have you ever observed disagreements in fan groups?"). The interviews were conducted over two months via phone or Zoom. Interviews were recorded and transcribed (M = 48 minutes, range: 28–122 minutes).

[4.4] See table 1 for sample demographics and table 2 for individual demographics (note 2). To ensure confidentiality, we used Marvel-based pseudonyms based on participants' self-professed favorite character (note 3). Participants were active in several online fandom spaces—Facebook, Archive of Our Own—and off-line spaces, such as conventions. All participants lived in the United States, except one living in India.

Table 1. Self-identified sample demographics

Gender52% Female
42% Male
6% Nonbinary and transgender
Sexual Orientation81% Straight
14.3% Bisexual
4.8% Pansexual
Race and Ethnicity71.4% White
14.3% Hispanic or Latino/a/x
4.8% American Indian or Alaska Native
4.8% Asian
4.8% Black
4.8% White and Hispanic or Latino/a/x
AgeM = 34, range: 20–60
N = 21

Table 2. Participant pseudonyms and individual demographics

PseudonymGenderSexual OrientationRaceAgeMarvel Fanship (in years)
MilesManStraightBlack2117
PepperWomanStraightWhite262
SharonWomanBisexualAmerican Indian2513
SteveManStraightWhite2815
PeggyWomanStraightWhite309
HelaWomanBisexualWhite2719
JaneWomanStraightAsian232
AlexManStraightWhite4438
SamManStraightWhite2413
PeterManStraightWhite6054
NatalieWomanStraightWhite4910
RobertManStraightLatino, White4545
NatashaWomanStraightLatina3312
DormaWomanBisexualWhite3420+
ZoeWomanStraightWhite2513
ScottNonbinaryPansexualWhite2810
TomManStraightWhite2420+
StevenManStraightWhite5340
ReedManStraightWhite4840+
AgathaWomanStraightWhite426
MaryWomanStraightLatina2518

[4.5] A constant comparison analysis was employed (Glaser and Strauss 1967), enabling the researchers to create categories based on attributions throughout the open coding process. The first step in the formal analysis was familiarization (Braun and Clark 2006). The researchers independently read through a subset of the transcripts. This process helped develop an initial set of codes. Once completed, the researchers jointly discussed, then combined and adjusted codes. The researchers then reread the transcripts to refine the codes and formulate themes that had good fit with the research questions (Braun and Clark 2006). The researchers often moved back and forth between the data set, extracting data and related themes throughout this process.

5. Findings

[5.1] RQ1 assessed the symbolic resources associated with status in Marvel fandom. The findings, as detailed in table 3, indicate fans operate in an unseen "hierarchy in Marvel fandom" (participant Stephen).

Table 3. Symbolic resources

ThemeDefinitionExample QuotesParticipant
Fan Activities/Engagement
TypeDiscussion of fans' methods or activities to enact their fanship (e.g., film, comics, cosplay, online).The super super fans are the folks that are creating fan fiction.Darcy
VolumeDiscussion around the amount of engagement for fans (e.g., collect all the issues of X or go to all midnight showings).I think the biggest fan is more like, I want to go to the movie, but you know the midnight showing of the movie and a dress up.Natalie
Financial InvestmentDiscussion of fans' financial investments into their fanship (e.g., purchasing collector's items).Super fans, every last penny they had to their name collecting these comics and going to conventions.Alex
Time/EnergyDiscussion of fans' time or energy investments into the fandom (e.g., reading/watching, creating cosplay).I think it's how much time you spend. I think that that really would be the determining factor for me. So I'm not proud to admit the time that I spend on my phone, but most of it is spent reading…probably a third of that is fanfiction…it's really in the amount of time.Sharon
MultimodalityDiscussion on how fans engage in multiple types of fan activities.To say you're a Marvel fan, you have to have comic, TV show, and movie.Miles
Fan Knowledge
ComprehensionDiscussion of how knowledge of the fan object or fandom was used to stratify.There's one who he has seen all the movies, read some of the comics. And there's another one that he's probably seen most of the movies…The [first] one, of course, is like, I know more than you know.Mary
LoyaltyParticipants discussing watching/collecting/reading specific items based on their fanship of a specific Marvel item (e.g., actor, comic runs, artist, character, etc.)Just growing up, you always had your superheroes that you followed. And it was always, for me, I had Spider-Man.Harry
Sex and GenderDiscussion around stratification being created based on topics of gender or sex.He was like, girls are always coming in here, and are getting like beefcake covers.Dorma

[5.2] The first resource was activities and engagement with Marvel fan objects, which included product consumption (e.g., comics, movies) and financial, time, and effort investments into Marvel fandom. Natalie characterized an "actual fan" as "deeply [in the] center [of] all things Marvel movies, comics, POPs, anything like writing any fanfiction. Their whole life basically circles around Marvel…I think the biggest fan is more, I want to go to the movie, but you know the midnight showing of the movie and dress up. They go to every single Comic Con that they can." Those who are generally perceived to hold higher fan status are engaged in several activities. Tom reiterated that a "diehard [fan] is someone that's…going to go out of their way to spend time to express…just how much they are involved in the fandom." Participants expressed that if a fan only watches the Marvel films, they have a lower fan status than those who watch films and read comics. To become a superfan, one needs to have multimodal engagement.

[5.3] Many participants also disclosed that fans conveyed their status via time, energy, and financial investments, such as buying/wearing "superhero watch and superhero socks." Others emphasized a need for greater investments to demonstrate higher status, like a true Marvel fan will "spend every last penny they've to their name collecting these comics" (Alex), "travel or vacation to go to a convention" (Agatha), or always "[buy] the extra things…things that no one really needs, but if you have them, they kind of reveal your identity as a fan" (Scott). These investments contributed to stratification because, as Peggy noted, "comics are expensive" and some people cannot make or struggle to make the financial investment needed to gain higher status. Take Peter, for instance, who discussed growing up without the funds to purchase Marvel merchandise. When he earned a high-paying profession, he wanted to buy what he could not as a child. Scott reflected on a time when a friend questioned why they did not know a character, responding to the friend, "I didn't have money for comic books as a kid. I'm sorry that I was poor." Similarly, Peggy discussed how she would like to gain more Marvel knowledge through comic book reading, but due to their expense, she often relies on wiki research. Participants often discussed issues of limited knowledge, collections, movie attendance, and so on, based on a lack of funds or a need to direct those funds elsewhere, such as Dorma, who says "I have bills." Notwithstanding occasional claims, such as Scott's comment that an "authentic fan is just someone who actually enjoys the Marvel culture," Marvel fans quickly identified materialistic markers to stratify group members.

[5.4] Fan knowledge also contributes to status. Zoe said "if you've read the comic books, then you know a lot of minor characters that others like [herself] have never heard of before." Knowing the details from movies and comics is key for fan conversations and therefore high currency in establishing elite status. Alex explained that to be a fan, one has to know about both the comics and the movies. Agatha discussed how "the depth of knowledge that you get from having read all the comics, multiple times" is crucial to engagement with other fans, especially when trying to win an argument. Mary also intimated how she observed fans flexing their knowledge, with fans acting like "it's the comics or nothing." Correspondingly, Jane elaborated: "Someone who's been pursuing the comics since their childhood or knows a lot about other characters [or] has been into MCU since the beginning would be a bigger fan than someone [who] saw maybe two or three movies." Marvel fans deem different levels of knowledge permissible, yet they contend that fans need to respect those with greater knowledge. Zoe said "the baby fan will come in and just make some…crazy statement. Then people who have been involved in the universe for years and years kind of just look at each other." Sharon and Miles shared similar stories, underscoring the importance of newer fans knowing their place in the hierarchy.

[5.5] Even though differentiation by fan knowledge stratifies Marvel groups, some participants did not mind the distinction. Darcy noted, "There's different levels of interest…there are people who are super fans, that connect pieces." For participants like Darcy, high-status fans provided knowledge and resources for budding fans.

[5.6] Fan knowledge also intersects with engagement, such as the volume of products owned or consumed, and the loyalty between a fan and Marvel object (e.g., artwork, character). Dorma explains how fans collect significant knowledge in an area by following certain comic book runs or authors. When talking to other Marvel fans, Peter can display the Marvel rooms he has in his house and his detailed knowledge on the runs and characters. Many participants expressed a perceived value in collecting voluminous fan-based artifacts and knowledge as status symbols.

[5.7] Participants also discussed how gender intersected with resources and status. Dorma noted that she was "super knowledgeable about artists" and would collect variant covers. She recounted one time when she was at a comics store, a man in his thirties said, "Oh, so you're just cherry picking your way through Civil War…girls are always coming in here and getting beefcake covers." Dorma goes on to discuss how in comic book stores, men would tell her about comics, as if she didn't understand, in a way mansplaining comics to her. Reed also mentioned how he sees a lot of shaming from the "old male guard" who perceive women as "casual fans" simply due to their gender, but says when women "bring knowledge" and "talk about the nine realms in Asgard," then women cannot be dismissed as casual.

[5.8] Alternately, Agatha found that when it comes to gender, many people are welcoming to those who are different from them. Mary, however, noticed a difference between how men talk to men compared to how men talk to women. When thinking about a male coworker, Mary stated "he thinks it's okay for females to not know as much as male counterparts." The implication of the observation is that even when not overtly combative, men in Marvel fan groups often condescend to women.

[5.9] In sum, qualities like fan activity, engagement, knowledge, and gender constitute an identity-based foundation for establishing status in Marvel fan groups. While these categories undergird the system of fan stratification, the process of communicatively constructing the strata is enacted via speech acts. We explore these tactics in RQ2, which include competitive discussion, gatekeeping, one-upping, name-calling, self-stratifying, and avoidance (table 4).

Table 4. Communicative strategies

ThemeDefinitionExample QuotesParticipant
One-upsFans attempting to display how they are better than another fan.People who are like, Oh you like the Avengers? I went to the midnight premiere of Avengers and then I went and saw it six more times in theaters…You have the Funko Pops. I own every Funko Pop.Dorma
GatekeepingMonitoringAllowing (or not allowing) other fans to enter the fandom."You call yourself a Marvel fan because you watch the movies? Have you even picked up a comic book? Or have you ever read this Spider-Man graphic novel?"…These sorts of questions are gatekeeping to me. There are signs of, "You're not a real fan if you don't consume the extra sides of the story."Scott
Defending FandomDiscussion around needing to demonstrate one belongs in the fandom or the stratum created by the fans.He was a big Marvel fan, and I told him I was too…he kept like asking certain questions and I wasn't able to like answer right then…he was like, you're not a fan then…I mean, I don't have my Marvel encyclopedia inside my head. It doesn't make me, it doesn't mean I'm not a fan though.Natalie
Competitive DiscussionEngaging in argumentative discussion and oppositional exchanges.You have the people that will argue with you where you don't know what you're talking about.Peggy
Name-CallingUse of condescending or diminutive labels for fans (e.g., "stan").People start to lose an argument and they're like, you're ugly.Agatha
It's usually they're trying to make someone feel small or unintelligent. Like there's usually an insult, like, "Oh, you're so stupid because you think that this is how the movie ended or it should have ended."Sharon
Strategic AvoidanceAvoiding certain fan spaces or conversations so as not to be fan shamed.I also don't engage with super fans who have read comics way more than I have, because I don't want to feel that I am not authentic, because I am authentic to me.Peggy
Self-CategorizationParticipants place themselves or name themselves in a strata of Marvel fandom.I would say I'm, to use the full word, a fanatic and I'm really quite obsessed.Peter
I would say, I'm a medium fan, like I know there are people who are way deeper into it than I am.Agatha

[5.10] Competitive discussion includes argumentative interactions in which fans challenged another's ideas and perpetuated ongoing conflict and/or enforced hierarchy. Common arguments centered on comics- versus MCU-based knowledge, character match-ups (e.g., who would win), or MCU casting. Participants noted seeing these arguments more commonly online, as compared to face-to-face and with friends and strangers.

[5.11] Mary noted that Captain America versus Iron Man was a frequent match-up argument, with interlocutors situating their fan knowledge in the superior source of comics: "in this issue, Captain America did very poorly…but if Iron Man was in that same situation, he might have done better…They're big on referencing back to the comic books. The original originals are comic books and the movies came after…it's the comics or nothing." Peter also touched on comics as the canon: "I refer to my comics as the primary literature…because all the movies are plagiarized mutations of storylines from the comics."

[5.12] Most participants discussed witnessing these disagreements, not partaking. Participants characterized these arguments as subjective, without definitive answers or endpoints. For example, Natalie suggested, "Everybody's gonna have their own opinion of which Marvel character they like…they all each have different strengths." Reed noted, "You can do the long post all you want, but if the person likes Avengers more than Age of Ultron…you can't disprove them." The "long post" is a communication strategy some "negative fans" use in online spaces that incorporates elements of fan knowledge and one-upping another fan through sheer volume of content. Reed explains the "long post seems to carry some authority…this notion of, 'I had written this many words about why this movie is bad, then surely I am right, and surely I am blowing your seven-word comment…out of the water.'" Natalie also noted this domineering tendency of toxic fans approaching discussion with a closed mindset, saying they "don't want to hear anybody else's opinions" and these fans' communication is "actually pushing away somebody who can become a fan."

[5.13] Though character match-up arguments can spiral, participants generally characterized them as civil. Arguments concerning characters' race or gender, however, were more heated. Reed stated that much of the toxic fanship he sees is "very cis-het, straight, white man identity." These fans would post comments about "was Captain Marvel fan service to women because they needed a woman character? Was Black Panther fan service to Black people?," and went on to discuss "homophobic backlash against" shipping (note 4) characters, like Captain America and Bucky. Jane saw similar posts on "Facebook, Instagram commenting on Marvel and Disney trying to be woke and including women and people of color" and that Black Panther was "made only for pandering" to Black people, prompting some toxic fans to say they "won't watch their movies."

[5.14] Character race arguments also tapped into fans' identity and representation. Alex spoke about the casting of a Black actor, Michael B. Jordan, to play Johnny Storm in a Fantastic Four movie. Storm was depicted as white in the comics. Alex recognized that many saw the pushback as "all these white people are upset because their favorite character is becoming Black." He countered with his perspective: "Fantastic Four was a series I grew up with and I collected, and Johnny Storm, who is The Human Torch, he was one of my favorites…how do you justify the change in this from a character that we grew up on?…now suddenly the character doesn't look like the character that we grew up on. Can we even relate to the character?…that is a huge disagreement among true fans is actually casting somebody that doesn't have a likeness to the character that they grew up on." Darcy also rooted fans' casting arguments in their identity, saying "I think that's where you get people who aren't accepting of others, is because you're changing their world." Jane made similar comments about "aggressive fans" and their vulnerability: "They have a very deep attachment to this…even the slightest questionable action towards it, against it, or showing that someone else knows more than him hurts their feelings…they get aggressive because it's really important to them." These comments suggest fans who sense an identity threat are likely to attack and distinguish themselves as true fans, as Alex did.

[5.15] Another stratification technique was gatekeeping, when fans set boundaries on who is considered a fan. Much of this gatekeeping centered on one's depth of knowledge. For example, Scott said, "If you don't know that this happens, you can't call yourself a real fan." Similarly, Peggy has seen others called "unauthentic fans because they haven't watched all the movies or read the comics" and been told to "shut up." While she did not equate it with "give me your fan card," she said, "you can see the defeat on those people's faces, like 'oh, maybe I am not as big of a fan as I thought I was.'" Similarly, when a coworker said they were a Marvel fan, and Natalie said she was as well, the coworker proceeded to ask "certain questions and I wasn't able to answer right then and there, and he was like, 'you're not a fan then,'" prompting Natalie to defend her fanship: "I mean, I don't have my Marvel encyclopedia inside my head…it doesn't mean I'm not a fan though." To Peter, gatekeeping is a form of identity preservation: "[Fans] need to advertise that they're a member of the club…they're proud that they're a member of the club and they get some sort of perverse satisfaction out of not only letting you know that they're a member of the club, but that you're not."

[5.16] Stratification also manifested as one-upping, when a fan tried to assert a higher status via claims of having more knowledge or engagement, which often requires extensive investment. Dorma said some people, upon hearing someone else likes The Avengers, will interject with, "I went to the midnight premiere of Avengers and then I went and saw it six more times in theaters. Or that cosplay's cute but look at my 100 percent replica, $500 Captain America shield." Some participants were the ones positioning themselves higher in status. When a friend told Miles they were a bigger movie fan than him, Miles responded, "'Are you sure? Because I have paid attention to the slightest of details. I have watched all the YouTube videos over the Easter eggs'…They're like, 'Oh, wait. Easter eggs?'" Miles then made the status differential clear: "You're not a bigger fan. You're a fan, but just not bigger than me."

[5.17] Name-calling, which featured the use of diminutive labels, was mentioned infrequently by participants. Some examples include Reed calling fandom newcomers "Johnny-come-lately" or Dorma calling her friends who are overzealous fans "stalkerish" and stating that "stans (note 5) ruin everything." Sometimes name-calling and one-upping coincided, like when Stephen said, this "guy who was that exclusive fan, who was like, 'I am more into this than you.'" Similarly, Zoe said the following dynamic between newer and older fans occurred often, with more experienced fans saying, "Well, I'm a bigger fan than you. You're a baby. Welcome to the world. Let me guide you."

[5.18] While name-calling was focused outward on other fans, participants also used labels to self-categorize. A person's relative self-perception of fanship impacts their sense of belonging and agency within fandoms. Natalie said she did not consider herself "a deep fan" because she mostly engaged Marvel via film. Similarly, Tom said he would not call himself a "diehard per se, but has always very much been excited when I see a new Marvel project…but [I don't] stand in line at the theater at midnight for a movie release." Participants Harry and Stephen cautiously distinguished themselves from die-hard fans. Further, Stephen said "there are people who take their fandom more seriously than I do. I know that there are people who…sort of live and breathe this stuff." Conversely, some participants like Peter used terms like "fanatic," stating, "I'm really quite obsessed and have been for a long time." Additionally, Miles asserted he is "borderline obsessive" with Marvel. Overall, participants self-disclosed where they place themselves on the "hierarchy of fandom," implying Marvel fans are keenly aware of their status.

[5.19] To avoid toxic/negative fans or challenges to their fanship, participants engaged in strategic avoidance, which included purposely avoiding certain types of communication, spaces, or fandom subsets. Dorma conceals her fanship as a form of avoidance, saying, "I'm not super overt with what I am a fan of because then people get sort of a one upmanship with you about it." Sharon described a different use of strategic silence by stating how the silent treatment can effectively shut down toxicity: "The adults there recognize that if you don't engage with the person who's spitting nonsense and instead just leave it alone and let it die, it will go away."

[5.20] Agatha participates differently in different spaces, saying, "I never interact on Twitter. I follow, but I don't act…[because] it'll just go sideways, real quick…But Facebook groups tend to be…less likely to go off in contentious direction[s]." Peggy "usually stick[s] to the more Disney-esque fandom" groups of the MCU because noncinematic fan groups can "be a little judgmental, because they want you to be all about the comic books." She also does not "engage with super fans who have read comics way more than I have, because I don't want to feel that I am not authentic, because I am authentic to me." Other participants explained that fans are more likely to have their knowledge or identity questioned in online settings (e.g., Reddit or Archive of Our Own) as compared to face-to-face contexts, prompting some Marvel fans to leave certain groups and become more particular about which ones they join. In turn, fans practice strategic avoidance to shield themselves from hostility and protect their identity.

6. Discussion

[6.1] The findings indicate Marvel fan groups can generate a social economy via monologic communications strategically employed to translate resources into privileges, thereby stratifying the group. Following Weberian frameworks for social economies, this section links symbolic resources to stratifying communications and extrapolates knowledge of the fandom based on these linkages.

[6.2] Fans often indicated that participation in competitive discussion could increase their status and was an integral part of overall Marvel fan communications rather than a by-product. The most common strategy was simple expression of direct disagreement, which generated overt conflict. This is similar to Reinhard (2018), who found that differences of opinion were the most common cause of fandom fractures. In our study, such conflict had varying degrees of seriousness, but the stakes of winning these arguments—even when initiated playfully—could include a fan's credibility. Being willing to initiate or respond to fan arguments draws on the symbolic currencies of connection to the fandom (e.g., confidence in knowledge relative to the fan group) and/or privileges associated with race and gender. For example, the comics information accepted in competitive fan discussions often focuses on white characters in the superhero canon, and movies emphasizing women and characters of color referenced in fan arguments were often dismissed as pandering. As Pande (2018) and others detail, gender and race are often minimized within fandom conversations.

[6.3] Additionally, participant Reed referred to a competitive communicative strategy called "long posts." The strategy is monologic and aims to exhaust others into submission rather than engaging in dialogic discussion. Reed described long-posting as a way for someone to show off their fan knowledge and time commitment. Accordingly, this strategy draws on fan knowledge, multimodal media engagement, and time investments as symbolic resources to empower stratification.

[6.4] Finally, some participants mentioned that appealing to the authority of comics storylines was the most commonly accepted evidence within competitive Marvel discussions. This communication prioritized certain conservative members with long-standing interests in Marvel characters and garnered a sense of legitimacy by giving them a means to justify backlash against progressivism in MCU productions. For instance, participants saw a character's race as integral to a hero's identity and questioned whether white people could "even relate to the character" if a historically white superhero were portrayed by a POC, similar to concerns voiced by Martin (2019). These participants used calls for "canonical fidelity" (Proctor 2018) to legitimate antidiversity perspectives and privilege whiteness (Woo 2017). Collectively, competitive discussions tapped symbolic resources such as comics knowledge, engagement, and masculine and racial privilege. Given that one cannot easily overcome gender and racial barriers, competitive discussion in this form creates and reinforces strata.

[6.5] Explicit gatekeeping was also employed to curb newcomers' attempts to assert status. Gatekeeping generally involved an experienced, high-ranking member providing some sort of knowledge test for newcomers, similar to Hadas's (2009) examination of Doctor Who fans. In our study, someone's ability to argue their case could be undermined by a perceived lack of (comics) knowledge. Members with strong group privilege could hone in on specific limitations of their opponent (e.g., if you haven't read X, then you don't know what you're talking about). In Weber's (1947) framework, gatekeeping maintains the privilege of certain members by appropriating opportunities for influence and monopolizing resources.

[6.6] Women tended to bear the brunt of these impromptu tests and frequently reported being quizzed about their comics knowledge regardless of their degree of interaction. Men were usually only quizzed when intentionally engaging other fans. Women explained that their mere presence in comic book stores and virtual fan spaces operated as a de facto invitation to be tested. It appears that women must demonstrate worthiness by correctly answering whatever questions the interrogator deems sufficient, whereas men achieve worthiness by being the monologic interrogator. These attempts to gatekeep rely on masculine privilege, which is communicatively maintained via regularly circulated myths casting women as casual/bandwagon fans and/or exclusively interested in hypersexualized content (e.g., collecting beefcake covers). Ironically, women characters in comics are often highly sexualized for male hetero consumers (Stabile 2009), further emphasizing the hypocrisy of masculine judgment against women fans.

[6.7] One-upping also served as a speech act generating social strata by drawing on resources like comics knowledge or group traditions. Although similar to arguments, one-ups do not necessarily invite response. If someone has authority in the group, then their comments can be treated as an end-all claim and shut down competitive responses—creating a "power play" intent on silencing (Reinhard 2018). Given that authority is over someone, one-ups perpetuate the perception that some fans should have higher status. Notably, Miles referred to paratexts like deconstructive YouTube videos to increase fan knowledge and one-up other competitive fans. Whereas some fans can claim significant knowledge from personal comics readings or show off financial investments, other fans like Miles can learn extensively from more accessible resources like online videos, which somewhat resists the traditional means of hierarchical advancement.

[6.8] Another communicative behavior is name-calling, which often constitutes a direct attack on the fan's identity. Other work shows fans commonly use labels for stratification (e.g., Edlom and Karlsson 2021; Fiske 1992; Yodovich 2016). This study uncovered that not only was name-calling applied during direct arguments, but anticipation of being negatively labeled motivated some participants on how (not) to act, which meshes with Weber's (1947) work on how norms are propagated. Participants had high awareness of stigmatizing labels, yet many deployed those labels in their explanations of bad behavior and thereby perpetuated hierarchy via labeling (e.g., "baby," "Johnny-come-lately"). Further, interviews revealed that fans who exemplified higher devotion outside the norms set by high-ranking group members would be conceptualized as stalkerish and stans. Other work has shown that fans do not realize they are part of the problem when they engage in boundary policing (Reinhard 2018). This socialization serves to sustain current group strata and brace it with a sense of enduringness.

[6.9] Additionally, participants provided self-stratifying labels to mark how and where they belong to the community. Many fans hedged, saying they were not die-hard and that other fans may take Marvel more seriously. These labels were often accompanied by a discussion of their lack of symbolic resources, such as comparatively limited knowledge. Such qualifiers help situate their fan identity and demonstrate awareness of how resources relate to status. These labels may also enable fans to inoculate themselves against potential attacks on their identity (e.g., I never claimed to be a superfan, so it is okay that I do not know that character). These qualifying labels provide a defense mechanism in monologic communication settings. A smaller subset of participants placed themselves in the superfan category and emphasized their abundance of symbolic resources—rooms upon rooms of Marvel paraphernalia—and used these to bolster their high-ranking status.

[6.10] The final stratifying strategy was avoidance, drawing on the resources of knowledge, engagement, and sense of belonging. Some fans expressed making conscious choices to circumvent certain fandom spaces, such as internet sites deemed to be particularly toxic, or to sidestep potential arguments. Intentional avoidance was enacted in three ways: sectorizing, code-switching, and facing other fans. Agatha described sectorizing as engagement with other fans on certain social media but not others, choosing to splinter into groups in which she felt most comfortable—similar to MacDonald's (1998) study in which fans created women-only digital spaces to communicate "without fear of male censure" (149). Other participants described code-switching in terms of learning when and where to talk about or downplay fanship. Finally, several interviewees noted they were more likely to express their fanship in face-to-face versus virtual settings, where anonymity or distance enables more toxic or reactive spaces.

[6.11] Although avoidance is a useful defensive strategy in potentially hostile environments, sidestepping toxic speech acts also enables hierarchical systems to persist. Avoidance elides challenges to authority figures monopolizing symbolic currency and may be viewed as "accepting your place." Even so, scholars must remember that strategic avoidance may also be complicated insofar as some fans may not have the authority, status, or symbolic currency to challenge higher-status members and would be rightly hesitant to expend high energy on a low-reward endeavor. Future research could examine how and when fans expend their currency to voice dissent, and under what conditions such efforts are perceived as successful.

[6.12] Our data suggests several lessons regarding fan communication and stratification, including insights into Marvel fans' collective epistemology and axiology. The epistemology of a given Marvel fan group will shape acceptable currency. In this case, comics knowledge was widely accepted as a representation of the truths of the fandom, the "original originals." As such, group members generally believed, within the fandom, that there were truths to be absolutely known about characters and stories in the canon, similar to Proctor's (2018) findings about "what is deemed 'factual' within the imaginary world" (160). Attempts to reinterpret stories or characters were largely met with contempt. At the level of axiology, those who have the easiest path to acquiring resources are those who already have privilege in society: cis-white-hetero males and those with leisure time and financial resources. This exemplifies Woo's (2017) contention that fandoms led by majority groups feed into their own identity ideals. Several of our participants mentioned being subject to gender-based gatekeeping, one-ups, and labeling in addition to the fact that only women participants reported using the avoidance communication strategy. One's ability to tap into symbolic resources can then be restricted by comparatively immutable qualities external to Marvel fandom such as gender, race, or finances, which are yet embedded in the values of many fans.

[6.13] In turn, if a fan with a marginalized background has comprehensive knowledge, it may never be deemed good enough to be considered a superfan by the old guard, who may always see them as an intruder, subjecting them to harsher gatekeeping or name-calling. While a fan can self-identify however they choose, it is important to consider that being a fan often includes enacting that fanship in external, social ways (Reinhard 2018). As such, one's fan identity is often shaped by a negotiation of internal and external judgments. This does not mean that all marginalized fans construct their fanship based on veterans' appraisals, but our findings indicate that some marginalized fans, specifically women, feel the weight of these external appraisals when they enact their fanship. Additional research examining marginalized fans with varying intersectional identities is needed to better understand this constant negotiation in fanship and how it affects fans' identity and communicative strategies.

[6.14] Another implication is the tendency for those with higher status to invoke shame as a means of protecting their social position. Virtually all stratifying communication can result in shame for the targets, but especially name-calling, gatekeeping, and one-upping. According to Scheff (2003), shame occurs when a norm is established, breaking the norm becomes taboo, and people who violate the norm are made to feel poorly such that they either deny the shameful behavior or become silenced in any meaningful social arena. Fans' behavior or knowledge, or lack thereof, is marked, and their fan identity is called into question. We suggest that these fan-shaming speech acts, involving accusations that the other person does not belong in the fandom, are a key mechanism for maintaining social strata and worthy of additional investigation.

[6.15] Our study makes three notable contributions to fan scholarship. First, as we have noted throughout, other studies have identified various symbolic resources within different fandoms. Our study brings these resources together and documents them in one space, helping to standardize the field. Second, our study specifies monologic communicative strategies, as well as speech acts to avoid monologic communication, providing a more unified typology. Finally, our study demonstrates how fans use communication strategies to link resources to social strata. By bringing resources and communication strategies together in one study, we can more clearly articulate the communicative processes that reinforce fandom hierarchies and communicatively enact shame. Further, while other studies have found some of these resources and/or strategies present in their fandoms, our study found each one present in Marvel fandom, demonstrating that different fandoms rely on a range of resources and communicative strategies, with some fandoms, such as Marvel, incorporating a robust combination of resources and communicative strategies. As fandoms evolve, fracture, and/or heal, continued study of their communicative processes is well warranted. Our study provides a valuable framework for this important work.

7. Notes

1. We define fanship as an individual's affective attachment to a fan object and fandom as the collective formed around a fan object.

2. Our demographics were similar to a recent survey of "avid" and "casual" Marvel fans: 53 percent men and 47 percent women; 64 percent white, 18 percent Hispanic, 13 percent Black, and 5 percent other; 40 percent billennials, 26 percent Baby Boomers, 25 percent Gen X, and 9 percent Gen Z (Shevenock and Meyers 2021).

3. We recognize that assigning pseudonyms in this fashion reflects our identity as acafans, while simultaneously prompting readers to reflect on their own potential fanship and corresponding Marvel knowledge (i.e., can I place that character name?). In turn, reading this article can become a reflexive activity for the reader to consider their fanship and positionality.

4. Shipping occurs when fans express a desire for two characters to be in a romantic or sexual relationship.

5. The term "stan" is a portmanteau of "stalker" and "fan."

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